Who we are
This site and the Amparo Cloud application are operated by Edward Humberto Vidal Poz, a sole proprietorship registered in Guatemala as an Empresa Mercantil Individual under the trade name Geomeetry Systems. We are the data controller responsible for the personal data described below.
- Legal name: Edward Humberto Vidal Poz
- Trade name: Geomeetry Systems
- Registered address: 11 Calle "A" 3-48, Colonia 3 de Mayo, Zona 3, Ciudad de Guatemala, Guatemala 01003, Guatemala
- Commercial Registry (Patente de Comercio de Empresa): Registro 1232809, Folio 273, Libro 1282
- Tax ID (NIT): 87866919
- D-U-N-S Number: 669948500
- Email: info@geomeetry.com
- Phone: +502 4487 6197
Scope
This policy covers the website at geomeetry.com and the applications Geomeetry Systems operates. Geomeetry Systems does not send WhatsApp messages from this website. Where one of the applications we operate uses the WhatsApp Business Platform — today that is Amparo Cloud, at amparo.cloud — what follows governs that messaging, and it applies to you only if you opted in through that application. It does not cover third-party websites we link to.
Information we collect
We collect only what we need for the purposes listed in the next section.
- Website analytics: we use Google Analytics through Firebase to measure page views, approximate location at country level, device type and browser. This data is pseudonymous and is not used to identify you personally.
- Contact data: if you write to info@geomeetry.com or call us, we receive your email address or phone number and whatever you choose to tell us.
- WhatsApp messaging, through Amparo Cloud: if you message that application on WhatsApp or opt in there to receive messages, we process your phone number, the profile name shown by WhatsApp, the content of the messages, and delivery and read timestamps.
- Technical data: your browser sends an IP address and user agent to our hosting provider as part of normal web traffic.
How we use your information
- To answer your enquiries and provide the services you ask for.
- To send you the WhatsApp messages you have opted in to receive, such as notifications, service updates and support replies.
- To understand how the website is used and improve it.
- To comply with legal, accounting and tax obligations under Guatemalan law.
WhatsApp messaging through our applications
Geomeetry Systems does not send WhatsApp messages from this website. Where one of the applications we operate uses the WhatsApp Business Platform — today that is Amparo Cloud, at amparo.cloud — what follows governs that messaging, and it applies to you only if you opted in through that application.
We only send WhatsApp messages to people who have given prior, explicit consent. Messages are sent under the display name Amparo Cloud, an application operated by Geomeetry Systems. When you opt in, we tell you that you are agreeing to receive messages from Amparo Cloud over WhatsApp and what kind of messages we will send. We do not use pre-ticked boxes or bury consent inside unrelated terms.
You can withdraw your consent at any time by replying STOP to any of our WhatsApp messages, or by emailing us. We stop sending messages as soon as we process the request.
WhatsApp is operated by Meta Platforms, Inc. Your use of WhatsApp itself is governed by WhatsApp’s own terms and privacy policy, which we do not control.
Who we share information with
We do not sell your personal data. We share it only with the providers we need to operate, and only for that purpose:
- Meta Platforms, Inc. and WhatsApp, as processors, to deliver the messages you have opted in to receive over the WhatsApp Business Platform.
- Google LLC (Firebase and Google Analytics), for website hosting and audience measurement.
- Competent authorities, when we are legally required to do so.
How long we keep your information
- WhatsApp conversations: we keep them only as long as needed to support the conversation and any resulting service, and no longer than 24 months from the last message, unless a legal obligation requires otherwise.
- On Meta’s side, the WhatsApp Cloud API retains message content for a maximum of 30 days.
- Analytics data: retained according to the Google Analytics retention settings, currently 14 months.
- Accounting and tax records: retained for the period required by Guatemalan law.
Your rights
You may ask us to access, correct, delete or export your personal data, and to withdraw a consent you have given. Write to info@geomeetry.com and we will reply within 30 calendar days with a reference number for your request.
How to delete your data
You can request deletion of everything we hold about you at any time. The full procedure, what we delete and what we are obliged to keep, is described on our Data Deletion page.
International transfers
Our providers process data on servers outside Guatemala, including in the United States and the European Union. We rely on the contractual safeguards those providers offer for international transfers.
Children
Our services are not directed to people under 18. We do not knowingly collect data from children. If you believe a minor has sent us data, contact us and we will delete it.
Security
We apply reasonable technical and organisational measures to protect your data, including encrypted transport (HTTPS), access control and the minimisation described above. No system is completely secure, and we cannot guarantee absolute security.
Changes to this policy
If we change this policy we will update the date at the top of this page. Material changes affecting how we use your data will be announced before they take effect.
Contact
Questions about this policy: info@geomeetry.com, or write to Edward Humberto Vidal Poz, 11 Calle "A" 3-48, Colonia 3 de Mayo, Zona 3, Ciudad de Guatemala, Guatemala 01003, Guatemala.