Data Controller and Corporate Identity
Edward Humberto Vidal Poz, a sole proprietorship registered in Guatemala as an Empresa Mercantil Individual under the trade name Geomeetry Systems, domiciled at 11 Calle "A" 3-48, Colonia 3 de Mayo, Zona 3, Ciudad de Guatemala, Guatemala 01003, Guatemala, registered in the General Mercantile Registry of Guatemala (Registro 1232809, Folio 273, Libro 1282), with Tax ID (NIT) 87866919 and D-U-N-S® record 669948500, is the data controller for the operations of this website and operator infrastructure.
This website (geomeetry.com) represents the corporate presence of Geomeetry Systems, a commercial enterprise operated by Edward Humberto Vidal Poz. This policy establishes the operator's governance framework. The specific operations, terms of use, and data handling of the SaaS platform Amparo Cloud are governed complementarily by its own documentation published at amparo.cloud/privacidad , amparo.cloud/terminos , and amparo.cloud/eliminacion-de-datos . Both frameworks are designed to operate harmoniously and compatibly.
- Legal name (Controller): Edward Humberto Vidal Poz
- Trade name: Geomeetry Systems
- Legal form: Empresa Mercantil Individual
- Registered address: 11 Calle "A" 3-48, Colonia 3 de Mayo, Zona 3, Ciudad de Guatemala, Guatemala 01003, Guatemala
- Tax ID (NIT): 87866919
- D-U-N-S®: 669948500
- Operator email (corporate and legal matters): info@geomeetry.com
- Product support email (privacy and Amparo Cloud escalation): soporte@amparo.cloud
WhatsApp Channels and Current Operational Status
Currently, WhatsApp interactions are managed through the WhatsApp Business App across phone numbers with strictly differentiated roles:
- Human support channel (number ending in 5058): Active channel on WhatsApp Business App designated for customer care and human support for Amparo Cloud users. It does not operate as an automated bot, and does not perform sales or commercial outreach.
- Amparo Cloud channel (number +502 4487 6197, ending in 6197): Active channel on WhatsApp Business App intended for the future bot of Amparo Cloud, currently without active Cloud API automation.
Handling of Current WhatsApp Business App Conversations
Within the scope of current operations via WhatsApp Business App, conversations, phone numbers, profile names, and communication metadata currently exist and may be processed directly on authorized devices and on the infrastructure of WhatsApp and Meta, under their applicable terms and privacy notices.
Data exchanged in these communications is used to respond to user requests, provide technical assistance, and follow up on service inquiries.
Planned Future Evolution (Meta Cloud API, Coexistence, and Sales)
For the channel +502 4487 6197 (ending in 6197), future incorporation of Meta Cloud API is planned via Coexistence architecture and Embedded Signup v4, allowing concurrent use of WhatsApp Business App alongside Cloud API capabilities.
The automated bot, webhooks, technical data synchronization, automated keyword opt-out handling, and proactive templates are capabilities in development or planned, and will not be presented or operated as active until formal deployment and verifiable evidence exist in production.
Sales and commercial outreach activities will be assigned to a future third phone number, currently unassigned, ensuring strict separation of purposes between human support, service bot, and sales.
Consent, Proactive Messages, and Opt-Out
We clearly differentiate between:
- User-initiated communications: Inquiries freely sent by users to human support or the Amparo Cloud channel, which are handled in the context of the user request.
- Proactive messages or notifications: Any future notification initiated by Amparo Cloud will require prior, express, and demonstrable opt-in consent collected within the platform.
Human Opt-Out Channel and Escalation
While automated keyword processing ('STOP') remains under development alongside the respective webhook, users may request message exclusion at any time by emailing soporte@amparo.cloud or info@geomeetry.com.
The number ending in 5058 is the designated channel for human support on WhatsApp Business App, and requests may be sent to soporte@amparo.cloud. Before activating any automation on the +502 4487 6197 channel, the opt-out webhook, suppression list, demonstrable opt-in evidence, and human escalation procedure must be in place.
Messaging Services and Meta
WhatsApp is a service provided by WhatsApp and Meta, under their applicable terms and privacy notices. Meta independent data processing is governed by the WhatsApp terms of service and privacy notices applicable to the user and the business. Geomeetry Systems does not control the independent retention or data handling within WhatsApp or Meta systems.
Website Data Collection and Analytics
This website collects technical information via server logs (such as IP address, browser type, operating system, and pages visited) for security, diagnostic, and service optimization purposes.
The website initializes Google Analytics for Firebase in the browser following initial page load. This service collects and processes standard categories of data including: a pseudonymous identifier (client ID or instance identifier) and its corresponding cookie (or equivalent local storage), navigation and interaction events, session data, approximate geographic location (derived from IP address at the country or city level), and browser/device technical specifications.
For further information regarding Google data processing and applicable safeguards, please review the Google Privacy Policy , the documentation on how Google uses information from sites that use its services , and the measures on data privacy and security in Google Analytics .
Data Retention
Personal data is retained only for as long as necessary to fulfill informational or service purposes, or for the periods required under applicable accounting, tax, or commercial regulations in Guatemala, as well as to address potential legal liabilities.
Interpretive Reference and Contact Information
Language and interpretive reference: This document is published in Spanish and English. In the event of discrepancy between versions, the Spanish text will be used as the interpretive reference, without limiting non-waivable rights under applicable law.
For operator privacy inquiries: info@geomeetry.com.
For Amparo Cloud privacy and data inquiries: soporte@amparo.cloud.
Postal address: 11 Calle "A" 3-48, Colonia 3 de Mayo, Zona 3, Ciudad de Guatemala, Guatemala 01003, Guatemala.